Your Privacy and Security
Our Privacy Policies
Your privacy is important to us. We use the strictest standards to safeguard your information. This notice summarizes the types of information we obtain, how we use it, and how we protect it. We restrict access to your information to those persons who need to know it to process transactions and service your account. We also maintain physical, electronic and procedural measures to ensure that unauthorized persons do not obtain access to your information.
Types of Information We Collect:
We collect personal information about your organization:
- That we receive from you on General Authorization/Hold Harmless documents and Company Profile forms.
- That is provided on the Electronic Payroll Investing Center Application.
- That is needed to process a transaction you request or authorize.
Parties to Whom We Disclose Information:
We do not share any information about our current and former customers, employers or retirement Plan Sponsors, to anyone except as required or permitted by law or with your consent.
Access to and Correction of Your Information:
You may write to us if you have any questions about the information we may have about you. You may also contact us with any questions about the identity of persons to whom your information was disclosed during the last two years. If you wish, you may review this information in person. You may also receive a copy at a nominal charge. You can contact us in writing if you believe any information should be corrected, changed, or deleted. We will review your request. We will either make the change or explain why we did not do so. If we do not make the change, you may submit a short written statement describing the disputed information. We will include this statement in all future disclosures of your information.
Confidentiality and Security:
We maintain physical, electronic and procedural safeguards to protect your information. These safeguards comply with federal and state laws. We restrict access to your information to only those employees who need to know that information to provide our products or services to you. These employees have been trained in the proper handling of your information. We will also require all entities that provide us with support services, such as banks and storage companies, to conform to our privacy standards.
Thank you for your business. We look forward to maintaining our relationship with you.
Our Security Policies
We are committed to making sure that your online account information is safe and secure. Because we use state-of-the-art encryption technology and each client will have his or her own confidential password, we are confident that access to your accounts is private and secure.
You play a role in security
While we work to protect your privacy, you also play a role in protecting your account information. There are a number of steps you can take to ensure that your account information will remain safe and secure.
Five ways to protect your information
- First and foremost, don't reveal your online password to anyone else. Your online password is designed to protect the privacy of your financial information, but it will only work if you keep it to yourself. If you think your online password has been compromised, change it immediately online.
- Don't walk away from your computer if you are in the middle of a session.
- Once you have finished your session on the Internet, always sign off before visiting other Internet sites.
- If anyone else is likely to use your computer, clear your cache or turn off and re-initiate your browser in order to eliminate copies of web pages that have been stored on your hard drive. How you clear your cache will depend on the browser and version you have. This function is generally found in your preferences menu.
- We strongly recommend that you use a browser with 128-bit encryption to protect your financial information.
Encryption made less cryptic
Encryption helps protect information so that it cannot be intercepted and read by a third party.
Encryption is the scrambling of information for transmission back and forth between two points. A key is required to decode the information. When you request information about your accounts, the request is sent in encrypted form to us. We then decode your request for information and send it back to you in an encrypted format. When you receive it, your information is decoded so that you can read it.
Until recently, no encryption requiring a key greater than 40-bit was permitted to be exported outside of the United States and Canada. 40-bit encryption is known as international level or export-grade encryption. The significantly stronger 128-bit encryption is referred to as U.S. and Canada only level or domestic-grade encryption.
If you are currently using a browser with 40-bit encryption, we'd like you to upgrade now. With the release of 128-bit encryption capability and digital identity verification, you can download a Netscape or Microsoft browser that provides the highest level of encryption commercially available.
40 or 128-bit encryption - How to tell the difference
Most browser versions let you easily check your level of encryption:
- For Netscape browsers: Earlier versions have a key in the bottom left-hand corner of your screen with one tooth for 40-bit or two teeth for 128-bit encryption. Later versions show a lock on the left side of the status bar. However, the lock does not make any visual distinction between 40 and 128-bit encryption. In these versions, to check your level of encryption, go to the "View" menu, select "Page Info", and look under the line that begins "Security."
- For Microsoft browsers: To check your level of encryption, go to the "File" menu, select "Properties", and then select "Security." Another way is to select "Help" then "About Internet Explorer."
When you visit a site that requires encryption, your browser will display a key or lock. If you are not in a secure area, the key or lock will be broken.
Keeping the Internet safe
We have a precise authentication process to ensure that when you request information on your account, only you receive the information.
Our firewall protects our systems by allowing entry only to those who are authorized.
For digital identity verification, we have a digital server certificate by VeriSign that your browser uses each time you sign on to verify that indeed you are connected to us.
About Your User ID and Password
In order to access your Plan account information, you will be required to enter your system number, user name, and password. Your access to your Plan may allow you to transmit personal information for your organization and its employees. By entering the site with your user name and password, you consent to the electronic transmission of such information.
You are solely responsible for the confidentiality of your user name, password and the information you access. You accept full responsibility for all transactions entered through your user name and password. If your user name and/or password are lost or stolen, or if you become aware that your user name and password are being used without your authorization, you agree to notify us immediately. Failure to notify us of one of the above conditions will release First Investors Corporation, Administrative Data Management, each of our funds, employees, agents, affiliates and subsidiaries from any responsibility or liability to you or any other person or entity resulting from the management or loss of any transaction.
We reserve the right to discontinue electronic access to your account at any time. We further reserve the right to modify the information contained on this website or modify the availability of any account information if you violate the conditions of use stated herein or if you endanger the use of the services provided through this website.
